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Retention Consultant

Retention Consultant

Do you get people? Understand the needs of others? Does providing exceptional customer satisfaction matter to you? And are you motivated, energetic, calm in a storm and sales savvy?

Do you get people? Understand the needs of others? Does providing exceptional customer satisfaction matter to you? And are you motivated, energetic, calm in a storm and sales savvy? If so we have the role for you!

This is a challenging, but hugely rewarding position, to be the "face on the end of the phone" to NZME's customers, both new and current in terms of sales, up selling, cross selling and retention…the whole shebang! You'll relish in showcasing your abilities to provide outside the box customer focused solutions, every time.

In addition to the above you'll need to be results and target driven with honed time management skills, advanced knowledge in Word & Excel and above all possess exceptional communication and inter-personal skills. We're an innovative and forward thinking team and will want you to be too, we also much in and roll our sleeves up where required, we reward
exceptional results and we love to have fun!

Our call centre team is a diverse bunch, based in Ellerslie with onsite parking and some pretty funky new offices. Like I've said we like to have fun and at the same time pride ourselves in our work ethic and output. 

We're ready and waiting for you to join the team, so don't delay, apply now!


Or, know someone who would be a perfect fit? Let them know!

Ellerslie - Print HQ

60 Wilkinson Rd
1060 Auckland Directions +64 9 526 9400

Workplace & Culture

You are free to be yourself at NZME. We are Rainbow Tick certified and a proud member of Diversity Works.

NZME's workplace & culture is also based on our Purpose to keep Kiwis in the know. We deliver news, entertainment and information to Kiwis everyday.

We deliver our Purpose through our Values – being Curious, Confident and Connected. Our values make us who we are - they’re the stuff of our DNA and make us unique and different. Our Values express how we do things. 

The promise to keep our audiences in the know is a powerful commitment to make, but one we’re already delivering on every day.

Already working at NZME?

Let’s recruit together and find your next colleague.

email
@nzme.co.nz
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