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Outbound Telesales Consultant - Ellerslie

If you find talking on the phone a breeze, have great customer service or sales experience, and are oozing confidence and a positive attitude, then this is the opportunity for you.
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THE ROLE:

The purpose of the Outbound Telesales Consultant is to increase subscription revenue by actively selling subscriptions to prospective subscribers and lapsed or cancelled subscribers of NZME’s publications. These will be predominantly residential but may include some business subscriptions.

SKILLS REQUIRED: 

  • Sales Ability: Able to build rapport and positive working relationships; ascertain subscribers needs through effective questioning techniques and/or up-sell wherever possible
  • Results Orientation: Maintain motivation for personal achievement of results and success; tenaciously working towards exceeding targets and better previous performance. Deriving satisfaction from the process of goal achievement and continuous improvement.
  • Communication: Expressing thoughts, feelings, and ideas effectively in individual and group situations; clearly expressing ideas, correct grammar, and language and terminology; adjusting language to the characteristics and needs of the audience
  • Resilience: Handling disappointment and/or rejection while maintaining effectiveness and not letting emotions take over in a difficult call. Maintain stability of performance under pressure and/or opposition. Use empathy and acknowledgment when dealing with upset or difficult customers
  • Contributing to wider team success: Actively participating as a member of a team to move the team toward the completion of goals

EDUCATION & PROVEN SUCCESS REQUIRED: 

  • Sixth Form to NCEA Level 1 or 2
  • Customer Service/Contact Centre course and/or qualification or experience preferable but not necessary
  • A can-do attitude

THE PERKS:

And for all this you’ll start bringing home the bacon –  a base wage of $20.40 an hour plus a generous (and uncapped) commission means your silver tongue could soon be raking it in. Join this fun, fast-paced, supportive team today - located at our offices in Ellerslie, with shifts running every Monday-Friday from 5pm-8pm, this permanent part-time job is ideal for uni students,  parents looking to ease back into work, or people with a few hours free in the week. There’s plenty of parking available onsite! Apply now, ensuring you highlight your brilliance via your CV and cover letter.

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Ellerslie - Print HQ

60 Wilkinson Rd
1060 Auckland Directions +64 9 526 9400

Workplace & Culture

You are free to be yourself at NZME. We are Rainbow Tick certified and a proud member of Diversity Works.

NZME's workplace & culture is also based on our Purpose to keep Kiwis in the know. We deliver news, entertainment and information to Kiwis everyday.

We deliver our Purpose through our Values – being Curious, Confident and Connected. Our values make us who we are - they’re the stuff of our DNA and make us unique and different. Our Values express how we do things. 

The promise to keep our audiences in the know is a powerful commitment to make, but one we’re already delivering on every day.

Already working at NZME?

Let’s recruit together and find your next colleague.

email
@nzme.co.nz
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