Retention Consultant

Does providing exceptional customer satisfaction matter to you? And are you energetic, motivated, calm in a storm and sales savvy? Understand the needs of others? If so we have the role for you!
Scroll to content

Does providing exceptional customer satisfaction matter to you? And are you energetic, motivated, calm in a storm and sales savvy? Understand the needs of others? If so we have the role for you!

This is a challenging, but hugely rewarding position, to be the "face on the end of the phone" to NZME's customers, both new and current in terms of sales, up selling, cross selling and retention…the whole shebang! You'll relish in showcasing your abilities to provide outside the box customer focused solutions, every time.

You will bring proven experience in a retention role as well as 1-2 years’ experience in customer service and sales.

In addition to the above you'll need to be results and target driven with honed time management skills, advanced knowledge in Word & Excel and above all possess exceptional communication and inter-personal skills. We're an innovative and forward-thinking team and will want you to be too, we also muck in and roll our sleeves up where required, we reward exceptional results and we love to have fun!

Our call centre team is a diverse bunch, based in Ellerslie with onsite parking and an onsite gym. Like I've said we like to have fun and at the same time pride ourselves in our work ethic and output. 

We're ready and waiting for you to join the team, so don't delay, apply now!

Applicants must have eligibility to work in New Zealand.

Or, know someone who would be a perfect fit? Let them know!

Department

Ellerslie

60 Wilkinson Rd
1060 Auckland Directions +64 9 526 9400 View page

Workplace & Culture

You are free to be yourself at NZME. We are Rainbow Tick certified and a proud member of Diversity Works.

NZME's workplace & culture is also based on our Purpose to keep Kiwis in the know. We deliver news, entertainment and information to Kiwis everyday.

We deliver our Purpose through our Values – being Curious, Confident and Connected. Our values make us who we are - they’re the stuff of our DNA and make us unique and different. Our Values express how we do things. 

The promise to keep our audiences in the know is a powerful commitment to make, but one we’re already delivering on every day.

Already working at NZME?

Let’s recruit together and find your next colleague.

email
@nzme.co.nz
Teamtailor

Applicant tracking system by Teamtailor